Replacement cars (insurance, accident and repair shop)
We lend cars to people whose car is being repaired after an accident or breakdown.
We take requests from insurance companies, repair shops and car dealers, whether they call it an insurance replacement car, an accident replacement car or a repair-shop courtesy car.
On request, we can deliver the car to the customer’s home or the repair shop, and collect it afterwards.
We have stores in both Miyakojima and on Okinawa Main Island, so we can take requests for either area.
How it works
- RequestPlease contact us by phone or through the contact form.
- DeliveryWe bring the car to the customer’s home or the repair shop.
- ReportWe send the delivery details on a delivery report card.
- CollectionWhen the repair is finished, we come to collect the car.
- InvoiceWe invoice according to the number of days used.
Delivery and collection area
| Miyakojima | All of Miyakojima (Miyako, Irabu, Shimoji, Ikema and Kurima islands) |
|---|---|
| Okinawa Main Island | All of Okinawa Main Island (not the outlying islands) |
Our cars
| Kei car | Taft, Move Canbus and others |
|---|---|
| Compact | Vitz and others (Miyakojima) |
| Compact SUV | Raize, Yaris Cross and others |
| Hybrid SUV | Raize Hybrid |
| SUV | Eclipse Cross |
| Minivan | Sienta and others (Miyakojima) |
| Wagon | Delica D:5 and others |
If you need a particular model, please ask. In Miyakojima we also take requests for an Alphard (we will confirm the price and whether we can deliver one, then reply).
Insurance cover
The replacement car price includes the collision damage waiver fee.
| Bodily injury liability | Unlimited (per person) |
|---|---|
| Property damage liability | Unlimited |
| Vehicle damage | Market value |
| Personal injury | Up to 30 million yen per person (up to the seating capacity) |
If the car is damaged, a non-operation charge (NOC) is payable as part of the compensation for lost business: 30,000 yen if the car can be driven back, or 50,000 yen if it cannot.
Price list
We set a daily price and a monthly price for each class of car. We send our price list to staff at insurance companies, repair shops and car dealers. Please contact us through the contact form.
Requests by phone
| Miyakojima | +81-980-38-9846 (choose 2 in the automated menu) |
|---|---|
| Okinawa Main Island | +81-98-914-4214 (choose 2 in the automated menu) |
| Fax | +81-50-3535-5038 |
| Hours | 9:00–18:00 (open every day) |
Media and business enquiries
For interview requests and business or partnership enquiries, please use our contact form. We usually reply within one business day.
If it is urgent, please call +81-980-38-9846 (9:00–18:00 JST, open every day).
For rental car bookings, please visit luana-rent.jp/en.